Privacy Policy
Effective Date: [5/15/2026]
Last Updated: [5/15/2026]
Welcome to BrooksHRC LLC: Coachthilene.com (“Company,” “we,” “our,” or “us”). Your privacy matters deeply to us. We are committed to creating a safe, supportive, and empowering experience for every woman who visits our website, joins our programs, or works with us through personalized life coaching services.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, coaching programs, digital offerings, and related services (collectively, the “Services”).
1. Information We Collect Information You Voluntarily Provide
We may collect personal information you choose to provide, including:
Name
Email address
Phone number
Billing and payment information
Mailing address
Appointment or intake form details
Personal goals, lifestyle information, and coaching-related communications
Any additional information you voluntarily share during coaching sessions, forms, surveys, or emails
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Website usage data
Pages viewed
Referral sources
Cookie and analytics information
2. How We Use Your Information
We may use your information to:
Deliver coaching services and personalized support
Schedule appointments and send reminders
Process payments securely
Provide newsletters, inspiration, resources, or promotional communications
Improve website functionality and client experience
Respond to inquiries and requests
Maintain internal records
Comply with legal obligations
3. Coaching Relationship & Confidentiality
We honor the trust you place in us and strive to maintain the confidentiality of all coaching communications.
However, life coaching is not therapy, counseling, medical treatment, or legal advice. Communications between coach and client may not receive the same legal protections that exist in licensed healthcare or legal professions.
Information may be disclosed if required by law or if disclosure is reasonably necessary to protect rights, safety, or property.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, and related technologies to:
Improve website performance
Personalize user experience
Understand visitor behavior
Support marketing and advertising efforts
You may disable cookies through your browser settings at any time.
5. Third-Party Services
We may work with trusted third-party providers, including:
Payment processors
Scheduling software
Email marketing platforms
Analytics providers
Video conferencing services
Website hosting companies
These providers may access limited information only as necessary to perform services on our behalf.
6. Email Marketing
By subscribing to our newsletter or downloading resources, you consent to receive occasional emails from us, including:
Coaching insights
Wellness inspiration
Program announcements
Events and offerings
You may unsubscribe at any time using the link included in our emails.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no online transmission or storage system can be guaranteed completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your information
Correcting inaccurate data
Requesting deletion
Restricting or objecting to certain processing
Opting out of marketing communications
Requesting data portability
Requests may be submitted using the contact information below.
10. CCPA/CPRA Privacy Notice (California Residents)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
Know what personal information we collect and how it is used
Request access to your personal information
Request deletion of your personal information
Correct inaccurate personal information
Limit the use of sensitive personal information
Opt out of the sale or sharing of personal information
Receive equal service and pricing even if you exercise privacy rights
We do not sell personal information in the traditional sense. However, certain analytics or advertising tools may be considered “sharing” under California law.
California residents may exercise their rights by contacting us at:
brookshrc@gmail.com
11. GDPR Privacy Notice (European Economic Area & UK Visitors)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have rights under the General Data Protection Regulation (GDPR), including:
Right to access your data
Right to correct inaccurate information
Right to request erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
We process personal data based on:
Your consent
Performance of a contract
Legitimate business interests
Legal obligations
If you believe your rights have been violated, you may file a complaint with your local data protection authority.
12. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may have different data protection laws than your home country.
13. Children’s Privacy
Our Services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18.
14. Disclaimer
Life coaching services provided through this website are for educational, motivational, and personal development purposes only.
We do not provide:
Medical advice
Mental health counseling
Psychological treatment
Financial advice
Legal advice
Always seek guidance from qualified licensed professionals regarding medical, mental health, legal, or financial concerns.
Your results from coaching services may vary based on personal effort, commitment, and individual circumstances.
15. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Updates become effective immediately upon posting to this page.
16. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
BrooksHRC LLC
brookshrc@gmail.com
Website Disclaimer Page
Disclaimer
The information provided by BrooksHRC through this website, coaching programs, social media, emails, digital resources, and related services is intended solely for educational and informational purposes.
Not Medical or Mental Health Advice
We are not licensed medical providers, therapists, psychologists, psychiatrists, or healthcare professionals. Nothing shared through our services should be interpreted as medical, psychological, or mental health advice.
Please consult a licensed professional regarding any physical or mental health concerns.
Personal Responsibility
By participating in coaching services, you acknowledge that:
You are fully responsible for your own decisions, actions, and results
Coaching outcomes vary by individual
No guarantees are made regarding specific results
No Professional-Client Relationship
Use of this website or participation in coaching services does not establish a therapist-client, attorney-client, or medical-provider relationship.
Testimonials
Testimonials shared on this website reflect individual experiences and are not guarantees of future outcomes.
External Links
We may provide links to third-party websites for convenience. We are not responsible for the content or privacy practices of external sites.
Earnings & Results Disclaimer
We make no guarantees regarding personal transformation, relationship outcomes, emotional healing, career advancement, or financial results from participation in our programs.
Contact
Questions regarding this Disclaimer may be directed to:
brookshrc@gmail.com